Mobile Support

Android Operating System

Rescue supports all Android 2.2+ devices through the GooglePlay download of "Rescue+Mobile for Android". It virtually puts the customer's smartphone in the technician's hands and gives the technician access to system information. The technician can also transfer files, configure settings on the device and chat instantly with end users for a seamless communication experience.

Rescue gives technicians the ability to remotely control and view the following devices:

• Samsung - Android 4.0+ devices (some 2.3 support is available)
• HTC - Android 2.3+ devices
• Motorola - Android 4.0+ devices
• Sony - Android 4.0+ devices (not including updates from 2.3 - 4.x)
• LG, Huawei, Asus, ZTE, TCT, Other - on select devices

How has the rise of Androids changed mobile support? View The Android Invasion infographic.