Integrate Rescue, increase capability.
ServiceNow
Streamline support
Initiate remote support sessions from within ServiceNow and make your support processes more efficient.
Share session details
After a completed session, data syncs back to ServiceNow so you can track customer engagements within a single tool.
Use one login for Applications
Enable Single-SignOn, so your helpdesk staff can use the same password for both Rescue and ServiceNow. If Single-SignOn is not available, store your Rescue credentials securely within ServiceNow so your helpdesk staff does not need to enter credentials to initiate each session.