Integrate Rescue, increase capability.

SalesForce

Streamline support

Initiate remote support sessions from within SalesForce and make your support processes more efficient.

Share session details

Start support sessions through a Rescue instant chat channel, and seamlessly pass section details into a new Salesforce case.

Track support sessions

After a completed session, data syncs back to Salesforce so you can track customer engagements within a single tool.

Keep data organized

Map Rescue session data to specific Salesforce case objects, and minimize the amount of information that needs to be stored.

Use one login for applications

Enable Single-SignOn, so your helpdesk staff can use the same password for both Rescue and Salesforce.

Resources